The word “evaluation” can be interpreted in many different ways. It means different things to different people and organizations. Engineers, for example, might evaluate or test the quality of a product design, the durability of a material, efficiency of a production process, or the safety of a bridge. Critics evaluate or review the quality of a restaurant, movie or book. A child psychologist may evaluate or assess the decision-making process of toddlers.
At Ethos we evaluate performance of marketing and communication projects. Our researches are designed to improve performance and management. Yes, we use randomized evaluation, and impact evaluation to achieve a broad understanding of the real EVALUATION of a project.
At a very basic level, randomized evaluation can answer the question: was the project effective? But if thoughtfully designed and implemented, it can also answer the questions, how effective was it? Were there unintended side-effects? Who benefited most? Who was harmed? Why did it work or not work? What lessons can be applied to other contexts, or if the project was scaled up? How cost-effective was it? How does it compare to other programs designed to accomplish similar goals?
In this case, following the framework on comprehensive evaluations we offer:
- Needs Assessment
- Process Evaluation
- Impact Evaluation
- Cost-Benefit, Cost-Effectiveness, and Cost-Comparison Analysis
- Goals, Outcomes, and Measurement